Methods
Our client teams follow a proven process when we begin working with a new client. Below we outline the steps we take to ensure that the client’s needs are well understood and the client’s product sourcing goals are successfully achieved.
Define needs and scope of project
- Develop detailed product requirements
- Specifications, raw material, technology, packaging
- Samples and photos
- Quality standards
- Quantity
- Delivery date
- Cost goals
- Define timeline for project from start to product delivery
- Define Clario International services that client requires
Source supplier
- Locate suppliers that meet product requirements
- Acquire samples from suppliers and forward to client for inspection
- Based on client feedback narrow supplier candidates
- Perform supplier due diligence
- Visit supplier
- Interview management
- Perform backgrounid check and credit check
- Provide translation service for documents
- Facilitate direct communication between client and supplier as needed
- Facilitate factory visit by client as needed
- Advise client on most qualified supplier
Negotiations
- Negotiate price and terms with supplier
- Help client finalize and sign contract (English and Chinese contracts)
Fulfillment
- Track supplier manufacturing progress to ensure schedule is met
- Inspect product before shipment to client to ensure quality standards have been met
- Prepare all necessary documentation
- Arrange shipping
- Ensure hand off between factory and shipping company
- Track shipping progress